Privacy Policy

We do not knowingly collect any data from people under 18. We do not buy personal data about you from data brokers.

If you are in the UK or EEA, the law requires us to have a legal basis for each use of your data. These are ours:

We do not sell your personal data, and we do not share it for advertising. There are no advertising trackers on Feever.

To produce a character’s reply, we send your latest message, recent chat history, the character’s instructions and any relevant memory notes to a large language model run by one of our AI providers. To produce an image, we send your prompt and settings to an image provider. We choose providers that act on our instructions as processors, and we send them only what is needed to do the job. We do not send your email address or account details with these requests.

• No automatic decisions with legal effects. Our keyword checks can automatically refuse a character you create, or a prompt for an image or video, if they break our rules. If you think we got it wrong, contact us and a person will look again.
• People and your chats. We do not read chats as a matter of routine. Access is limited to staff who need it, for example to investigate a report, fix a fault you asked us to look at, or respond to a legal request.
• Training. We do not sell your chats or use them for advertising. We configure providers not to use your content to train their own models where they let us choose. This setting will be confirmed for each provider before launch.
• Moderation. We check the characters members create, and prompts for images and videos, against lists of words and phrases, and people on our team review content that is reported. Chat messages and generated media are not scanned automatically today. If that changes, we will update this policy first.

We share data with companies that help us run Feever (“processors”), only as needed and under written terms. These are the roles they play, and the providers we use or expect to use:

We also share data:

• With affiliates, only in totals. An affiliate who referred you sees how many people clicked, signed up and bought, and how much they earned. They never see who you are.
• With authorities and to protect people. We disclose data when the law requires, to respond to valid legal process, to report child sexual abuse material or other serious harm to the proper authorities, or to protect someone’s safety or our rights.
• In a business change. If {{COMPANY_NAME}} is involved in a merger, sale or reorganisation, data may transfer to the new owner, who must honour this policy.
• With services you connect. If you connect another service to chat with characters there (where we offer that), that service receives the messages sent through it and applies its own policies.

Depending on where you live, you have rights over your personal data. In the UK and EEA these include the right to:

• know what we hold and get a copy (access);
• have inaccurate data corrected;
• have your data deleted (erasure);
• restrict or object to some uses;
• receive your data in a portable format;
• withdraw consent at any time, where we rely on it;
• complain to your data protection authority.

If you live in California, you can ask what personal information we collect, use and disclose, ask us to correct or delete it, and opt out of its sale or sharing. We do not sell personal information or share it for cross-context behavioural advertising, and we use sensitive personal information only to provide the service. We will not treat you differently for using your rights.

The quickest way is in the product: Settings, then Privacy and data, lets you export your data and delete your account. You can also write to support@feever.app. We may need to confirm it is you. We will answer within 30 days, and we will tell you if we need more time.

• Export: download your data from Settings, Privacy and data.
• Delete your account: Settings, Privacy and data. You confirm by typing DELETE. It cannot be undone.
• Delete a chat: from the chat or the inbox.
• See, edit and delete memories, or ask a character to forget everything, from its chat.
• Mature content: on only once you confirm you are 18 or older, and you can switch it off at any time (Settings, Content).
• Messages from characters: turn proactive messages off, or choose who may message you first (Settings, Chat). They follow a limit of one every 24 hours.
• Notifications: push, email, new posts, messages and offers each have their own switch (Settings, Notifications).
• Cookies: choose “Accept all” or “Essential only”, and change it from Cookie settings in the footer.
• Sign out everywhere: Settings, Account.

Feever and its providers operate internationally, so your data may be processed in countries outside the one where you live, including the United States. Where data leaves the UK or EEA, we use a lawful transfer mechanism such as an adequacy decision or standard contractual clauses (and the UK addendum), and require providers to protect it to the same standard.

Feever is only for people aged 18 or over. We do not knowingly collect data from anyone under 18. If we learn that someone under 18 has used the service, we close the account and delete their data. If you think a child is using Feever, tell us at support@feever.app. See also the Content & Community Policy.

• Everything travels over encrypted connections (HTTPS).
• Passwords are stored only as one-way hashes. Sign-in tokens are random, are stored hashed on our side, and live in cookies the browser’s scripts cannot read.
• Referral and sign-in cookies are signed or random so they cannot be forged.
• Requests are rate-limited, and we check that sensitive requests come from our own site.
• Access to production data is limited to staff who need it.
• Media that belongs to you is held in private storage and shown to you through short-lived links.

No system is perfectly secure. If a breach affects your data, we will tell you and the authorities as the law requires. To report a security problem, write to support@feever.app.

We use essential cookies to keep you signed in and to remember your choices. Optional measurement stays off until you choose “Accept all”. Every cookie and storage key is listed in our Cookie Policy.

We will update this policy as Feever changes, and show the date at the top. If a change matters to you, we will tell you at least 30 days before it applies, by email or in the product.

{{COMPANY_NAME}}, company number {{COMPANY_REG_NO}}, {{COMPANY_ADDRESS}}. Email support@feever.app, or use the Support page and choose the topic “Account”. If you are not happy with our answer, you can complain to your local data protection authority.